Our Services
Customer-oriented Work Policy
Customisation Services
We provide bespoke customisation services to meet specific client requirements. This might involve altering the design, specifications, or functionalities of the LED lights to suit various applications. For instance, they can adjust the lighting fixture's IP rating, smart sensing control methods,emergency power and duration of the battery, as well as adapt the lighting fixture for different application,all tailored to meet the project needs of the client.
Technical Support and Design Assistance
Our team members have over 10years of experience in LED lighting development.They offer technical support and design assistance to help clients optimise their lighting solutions.This might encompass collaborating with clients' engineers and designers to develop lighting layouts, create 3Dmodels, and select the most suitable LED products for their projects. We can also provide recommendations to achieve the desired lighting effect sand energy efficiency.
After-Sales Services and Warranty
We have service centers established in the Netherlands and Spain,providing comprehensive after-sales services and warranty coverage to ensure customer satisfaction. This could involve offering trouble shooting assistance, installation guidance, and addressing any issues that arise post-purchase. Providing warranties for our products also offers customers peace of mind, knowing that they can easily obtain replacements or repairs if the products exhibit any defects or malfunctions within the specified timeframe.